Last Updated: 11 September 2024

1. Introduction

Altosight (“we,” “us,” or “our”) is dedicated to ensuring the lawful collection, processing, and use of data, including business names, contact information, employee details, and product data, in full compliance with applicable privacy laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant legal frameworks.

2. Data Collection & Purpose

Altosight collects and processes the following types of data for business purposes:

  • Business Names and Contact Information: Company names, phone numbers, email addresses, and other professional contact information.
  • Employee Information: Names, positions, and professional contact information of employees in a business context.
  • Product Data: Product descriptions, prices, availability, specifications, and other commercially relevant data.

This information is collected primarily from publicly available sources for the purpose of delivering high-quality data extraction services to our clients, enabling business research, competitive analysis, and sales and marketing operations. Data is extracted in line with clients’ specific needs and contractual agreements.

3. Legal Basis for Processing

Altosight processes data based on the following legal bases, ensuring compliance with applicable laws:

  • Legitimate Interests: Our processing activities are driven by legitimate business interests, such as providing data extraction services to our clients. This interest is balanced against the privacy rights of individuals by restricting data collection to business-related information.
  • Publicly Available Data: Altosight collects data that is lawfully and publicly available, including business contact information and product-related data, ensuring compliance with privacy regulations.
  • Consent: Where required by law or where data is not publicly available, we may seek explicit consent from data subjects before processing.

4. Product Data Crawling and Compliance

Altosight specializes in extracting product-related data, including but not limited to:

  • Product Names and Descriptions
  • Pricing Information
  • Availability and Specifications
  • User Reviews and Ratings

In the context of crawling and extracting product data, we ensure that:

  • Compliance with Website Terms: Altosight takes a balanced and lawful approach to data extraction. While we strive to respect the terms of service of the websites we interact with, we recognize that these terms often govern interactions between users and the website and may not always be explicitly agreed upon by those accessing publicly available data. As such, we operate under the legal principle that accessing publicly available data does not necessarily constitute a violation of the law, provided it is done in a lawful, responsible manner.Altosight ensures that its data extraction methods are non-intrusive and designed to avoid overloading websites. We take care to limit the rate of our requests and ensure our activities do not disrupt normal website operations. Additionally, we respect any legally binding requests from website owners to cease data collection, maintaining an open and ethical approach to data use.
  • Data Integrity and Accuracy: We implement processes to ensure that product data is accurately captured and reflects the public information displayed on websites at the time of extraction.
  • Non-Intrusive Data Collection: Altosight employs methods that are designed to minimize the impact on the websites from which data is collected, ensuring that data is retrieved in a lawful and non-disruptive manner.

5. GDPR and CCPA Compliance

Altosight adheres to the principles of the GDPR and CCPA to ensure lawful and fair data processing:

  • GDPR Compliance: Under GDPR, Altosight ensures the rights of data subjects, including the right to access, rectification, erasure, and objection to processing, particularly where personal information is involved. When product data is linked to personal information (e.g., reviews by identifiable individuals), we process such data only if it is publicly available and used for legitimate business purposes.
  • CCPA Compliance: For California residents, Altosight complies with the CCPA by providing transparency on data collection and processing, as well as respecting rights to access, deletion, and opting out of the sale of personal information. Although we do not sell personal data, we honor requests related to data privacy under the CCPA.

6. Data Minimization and Security

Altosight collects only the data necessary to achieve our clients’ business goals. We are committed to:

  • Data Minimization: Collecting only the specific types of data required for business purposes, including relevant product data and business-related contact information.
  • Data Security: Implementing robust security measures to protect all collected data, including encryption, restricted access, and regular security assessments. We ensure that personal and business data is securely stored and processed, safeguarding it against unauthorized access or misuse.

7. Use of Data

The data collected by Altosight, including product data, is processed solely for the purpose of providing value-added services to our clients, such as market research, pricing analytics, and competitive intelligence. We do not process or use personal data for purposes unrelated to the original business context in which it was collected.

8. Data Subject Rights

Altosight fully respects the data protection rights of individuals under applicable laws. Data subjects may request access, correction, deletion, or restriction of their personal data at any time. We are committed to responding to these requests in accordance with legal requirements. To exercise these rights, please contact us at [email protected].

9. Data Retention

We retain data only for as long as is necessary to fulfill our contractual obligations and legal requirements. Product data, business contact information, and other extracted data will be retained according to the terms agreed with our clients and securely deleted once the purpose has been fulfilled, unless a longer retention period is required by law.

10. Third-Party Sharing

Altosight does not sell or share personal data or business-related information with third parties except under the following conditions:

  • Service Providers: We may share data with trusted service providers who are bound by strict contractual confidentiality agreements and who assist us in delivering our services.
  • Legal Obligations: We may disclose data to comply with legal obligations or in response to lawful requests from public authorities.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the user experience and track performance metrics. Users can manage their cookie preferences via browser settings.

12. Changes to this Data Policy

Altosight reserves the right to modify this Data Policy to reflect changes in our data processing practices or applicable legal requirements. We encourage users to review this policy periodically.

13. Contact Information

For questions or concerns regarding this Data Policy or to exercise your data protection rights, please contact us:
Email: [email protected]
Data Protection Officer: Alex Chaidaroglou
Address: 41 Agiou Dimitriou, Piraeus, 18546, Greece.